NZ Gambling Commission

The NZ Gambling Commission, an autonomous body in New Zealand, plays a crucial role in shaping gambling policies and procedures. Its primary objective is to facilitate decision-making processes in the realm of gambling, including the granting of casino licenses. The commission also assumes responsibility for overseeing internal matters pertaining to gambling activities, both within and outside of casinos.

With a broad scope of authority, the NZ Gambling Commission effectively manages the entire gambling ecosystem in New Zealand. It works in conjunction with the New Zealand government and the Department of International Affairs to regulate the country’s casino industry.

Numerous reputable casinos have sought registration with the commission to offer enjoyable entertainment experiences to the people of New Zealand, affectionately known as Kiwis.

NZ Gambling Regulator Responsibilities

The primary role of the NZ gambling regulator is to exercise control over all gambling activities, including the development and operation of casinos. They possess the authority to authorize certain forms of gambling while prohibiting others deemed undesirable or harmful.

This regulatory body achieves its objectives by licensing and overseeing the conduct of gambling operators, imposing specific requirements that must be met.

A significant aspect of their function is to prevent and mitigate any potential harm associated with gambling. They are tasked with establishing fair and transparent gambling practices while ensuring that the maximum benefits generated from gambling activities are effectively utilized for the betterment of the community.

The NZ gambling regulator exercises its oversight over various stakeholders involved in the gambling industry, including gamblers, operators, manufacturers of gambling equipment, clubs, and other relevant parties. By regulating these entities, they strive to maintain integrity, transparency, and responsible conduct throughout the gambling sector.


The issuance and revocation of licenses form a crucial part of the commission’s responsibilities. Reputable NZ casinos are eligible to apply for gambling licenses through the regulator.

Operators submit their license applications, which the commission thoroughly reviews and decides upon approval or denial. The final decision is based on the assessment made by the Secretary of Internal Affairs. Application forms for licenses can be readily accessed on the commission’s website.

Furthermore, the commission also oversees the renewal and revocation processes of casino licenses. Ensuring compliance and adherence to regulations, they play a key role in maintaining the integrity of the gambling industry in New Zealand.


The commission handles official complaints concerning gambling, providing dissatisfied players with a platform to voice their concerns. Players have the option to lodge complaints against any gambling operator, and the commission conducts thorough investigations in response. This proactive approach helps combat fraud, ensures fairness in games and rewards, and ultimately fosters the smooth operation of the industry.


All casinos registered with the commission are obligated to adhere to the established rules and regulations. This requirement serves to promote responsible gambling practices and mitigate the potential negative consequences associated with harmful gaming.

Through regulation, the growth of gambling is effectively controlled, holding operators accountable for their actions. This collective effort ensures that the entire community can derive benefits from this recreational activity.

NZ Gambling Authorization

The government strongly discourages New Zealanders from engaging in gambling activities at unlicensed casinos. To uphold honest and fair gambling practices, the country has established precise guidelines in its laws. The NZ Gaming Authority is responsible for enforcing these gambling regulations, actively monitoring, and assessing the behaviour of gaming operators.

Their primary focus is to ensure that operators fulfil the necessary requirements for establishing casinos in New Zealand. Through their regulatory framework, the authority strives to safeguard the rights of players, prioritizing player protection within the industry.

Pros of New Zealand Gambling Licence

Highly sought after

The New Zealand gambling license is highly coveted by operators due to the benefits it provides. Obtaining this license grants operators credibility and legitimacy in the industry. It assures players that the operator has met the necessary requirements and adheres to strict regulations, instilling confidence, and trust.

Attracts more players

Proper legalization and management of the gambling industry in New Zealand have a positive impact on attracting a larger player base.

Affordable license fees

The NZ Gambling Commission charges reasonable license fees, which minimizes the financial burden on operators during the application process. This affordability encourages operators, both large and small, to seek licensing and operate within the legal framework.

Straightforward rules and policies

The current rules and policies related to gambling in New Zealand are designed to be easy to understand for all stakeholders. The clarity of these regulations simplifies compliance and facilitates smooth operations within the industry.

Lack of changes

The stability of the laws governing gambling in New Zealand contributes to business stability for operators and fosters industry growth. When the regulatory framework remains relatively unchanged, operators can develop long-term strategies and make informed business decisions.

Cons of New Zealand Gambling Licence

Not user-friendly website

The NZ Gambling Commission’s website may present challenges for users due to its generic and outdated design. The lack of modern user interface elements and intuitive layout might make it difficult for visitors to navigate the website and find the desired information easily.

Lack of regulation for online gambling operators

In New Zealand, there is currently no specific legislation in place to regulate online casinos based within the country. As a result, local operators are unable to obtain licenses for online casinos.

Outdated laws

The New Zealand Gambling Commission operates under the Gambling Act of 2003, which does not include provisions for online casinos. Some activities are restricted to platforms operated by the NZ Racing Board and Lotto NZ.

Gambling Authority Alternatives

In the iGaming industry, it is well-known that operators must establish partnerships with gaming regulators. Due to the restrictions on local companies launching online casinos, there are currently no New Zealand-based online casinos. However, despite the absence of local regulation, several reputable and dependable operators have entered the NZ market.

These operators are internationally licensed and allow New Zealand gamblers to register on their platforms. Many of these sites have obtained licenses from various gaming regulators worldwide. Some notable examples of such regulators include Curacao eGaming and Malta Gaming Authority.

NZ Gambling Commission General Information

The NZ Gambling Commission was established in 2003 and is located at Level 2, 41 Bath Street, Parnell, Auckland. For inquiries or communication, individuals can reach out to the commission via email at [email protected]. Alternatively, they can contact the commission by phone at +64 9 353 7223.

These contact details provide a means for engaging with the commission and seeking information or assistance related to gambling in New Zealand.


What is the NZ Gambling Commission?

The NZ Gambling Commission possesses the authority to regulate and oversee the gambling system in New Zealand. They conduct inquiries into any matters concerning gambling, aiming to address and resolve potential issues. The commission works diligently to prevent gambling-related crimes, ensuring that all activities within the system are conducted in a legal manner.

When was the Gambling Commission Started?

Established as an independent body under the Gambling Act 2003, the NZ Gambling Commission (NZGC) was tasked with enforcing local rules and regulations within the gambling industry. One of its primary objectives was to educate stakeholders about their responsibilities and obligations.

What does the Gambling Commission do?

The New Zealand Gambling Commission is responsible for implementing measures to control gambling activities within the country. They play a crucial role in regulating the licensing of casinos, establishing rules, and ensuring compliance and enforcement. By doing so, they contribute to the government’s ability to effectively manage the extent of gambling.

Additionally, the commission oversees gambling activities to ensure that they take place in fair and controlled environments, free from criminal influences. Their diligent oversight helps to maintain the integrity of the gambling industry while safeguarding the interests of both operators and players.

Is the Gambling Commission Trusted?

Indeed, the NZGC prioritizes safety and security by implementing stringent guidelines that operators must meet. The licenses issued by the commission are widely regarded as some of the most reputable in the gaming industry. While there are certain areas, such as the absence of online casino licensing, where improvements could be made, the NZGC remains a resilient and dedicated regulatory body.

How can the Gambling Commission be contacted?

To contact the NZ Gambling Commission for assistance, customers have several options available. They can send an email to [email protected], call the commission at +64 9 353 7223, or send mail to the following address: PO Box 137295, Parnell, Auckland 1052. These contact methods ensure that customers can easily reach out to the NZ Gambling Commission for support and guidance.